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GHP Far East Co. Ltd.
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General Facts
Business Process Outsourcing (BPO) Provider
- Located in Ho Chi Minh City (HCMC) and Can Tho City, Vietnam
- More than 1000 employees, operating 24/7, 365 days
- Majority of customers are located in Europe, Japan and Russia
Key Industries
Energy and petrochemical, banking and insurance, national post services, telecommunication, direct marketing, retail, e-commerce and others
Services
A focal point of GHP Far East is document processing. This comprises also supplementary services such as image processing, web research and IT Services. The current range of services includes:
- Data Entry and Form Processing
Applying online, offline or integrated technologies
Capturing data from various forms and documents into a digital format (txt, csv, xml, etc.)
- Business Solutions
Relocating non-core business processes to South East Asia
Postal entry, document content categorizing, white mail processing, address management, web content classification, press clipping
- IT Operational Services
Remote network operating center (NOC) performs monitoring, maintaining, hardware- and software control for international companies
System backup, restoring, soft- and firmware upgrades, log files managing
- Software Development
Web applications, java projects, data entry and OCR solutions, database design
- Image Processing
Clipping, background and color adjustment, adding signature and watermark, retouching
- Scanning Services
Document scanning for the local enterprises
Competencies
GHP Far East believes that the right combination of quality, security and competitive price is the key to market success. ISO 9001:2008 and ISO/IEC 27001:2005 standards are applied to ensure quality and security of business processes. Certified compliance with the Directive 95/46/EC and the Federal Data Protection Act enables to process personal and confidential data of our customers. Accuracy commitments are determined in Service Level Agreements tailored for each specific project. The successful combination of local labor force and European management guarantees clear communication and efficient processes.
